: a course designed in conjunction with the company to improve the shopping experience and the customer experience inside the stores by involving the key players. A veritable Retail people transformation, which also led to the diffusion of concepts, methods and tools for managing the retail business at Vodafone.
The TOPEOPLE course, designed to train Carrefour’s new managerial generation by integrating the different technical and behavioural skills and developing a deeply-engrained entrepreneurial and managerial attitude.
An AppAcademy designed to train those professionals who are particularly requested by the market via the retraining of high-potential junior personnel on the technical and entrepreneurial side. The project helped fill the skills gap in the development of the Apps available on the Italian digital market, allowing companies to train young people and reintroduce them into the workplace with significant prospects.
"DIGITAL FIRST" is the watchword of the training programme which enabled the diffusion of a digital culture at all levels of the organisation. This project saw the creation of a Smart Corporate Academy, resulting in a consequent change of approach and a significant impact on working practices.
A Brain Marathon, designed together with top management to map the level of expertise of its personnel with the aim of improving their proficiency. A programme of action learning and networking among people with different work experience, which encouraged functional integration and team building.
Supporting 4.0 Managers in the phase of change that the organisation is undergoing in the context of Industry 4.0 was the objective of the training course. Developing a shared awareness of the new model of leadership required was the leitmotif of the training days ̶ which were held in the traditional way ̶ and of the teaching in a workshop format, to develop consistent managerial and leadership behaviour.
"Passion to lead", a training project dedicated to the middle managers of Commercial Operations with a focus on the Customer Experience, developed with a view to multichannel and technological innovation, and on Peopleship, which has allowed us to face and take on new challenges through a combination of applied research, managerial theory and practice. The use of digital learning educational methods, with both synchronous and asynchronous training, enabled also those participants who are based in various sites around Europe to take part in the course.