Federico Artusi is a Post-Doc Research Fellow in the School of Management at Politecnico di Milano. He is also a senior researcher in the Obser- vatory for Digital Innovation in Retail and in LEADIN'Lab, the Lab- oratory of LEAdership, Design and INnovation. His main research areas are innovation, design and new service development in the context of retail services.
PHD: Management Engineering, Politecnico di Milano.
Master of Science: Management Engineering and Product Service System Design, Politecnico di Milano.
Bachelor of Science: Management Engineering, Politecnico di Milano.