Claudio Dell'Era

Core Faculty | Full Professor

Short Profile outline

Claudio Dell’Era is Full Professor in Design Thinking for Business at the School of Management - Politecnico di Milano, where he serves also as Co-Founder of LEADIN’Lab, the Laboratory of LEAdership, Design and INnovation. He is also Director of the “Design Thinking for Business” and "FUTURES | Sense Making by System Thinking" Observatories of the School of Management –Politecnico di Milano. He is the Co-Director of the Executive Programme in “Design-Driven Leadership” and the International Master in "Strategic Design for Innovation and Transformation" at the Polimi Graduate School of Management and Poli.Design. He has published more than 100 journal papers, conference articles ...

Education

PHD: Management Economics and Industrial Engineering, Politecnico di Milano.

Master of Science: Management Engineering, Politecnico di Milano.

Academic course held at SOM

Strategia, Economia e Gestione del Progetto

Strategia ed Economia del Progetto

Strategia ed Economia Del Progetto

Strategia ed Economia Del Progetto

Strategia ed economia del progetto

Strategia ed economia del progetto

Strategia ed economia del progetto

Strategie ed economia del progetto

Design Management for Product Service System

Design Thinking for Business

Design Management for Product Service System

Design Thinking for Business

Agile Innovation

Design Thinking for Business

Design Strategy

Management of Design and Innovation Projects

Design strategy

Management of design and innovation projects

Management of design and innovation projects

Design strategy

Management of design and innovation projects

Design strategy

Design management for product service system

Management of design and innovation projects

Design strategy

Design strategy

Management of design and innovation projects

Business innovation

Gestione dell'innovazione e dei progetti

Innovation Management and Economics

Innovation Management and Economics

Innovation management and economics

Teaching Areas: INNOVATION, DESIGN & PROJECT MANAGEMENT (IDPM)

MBA/EMBA

Specializing Masters

Executive Education

IPA

MBA

EMBA

Specializing masters

Research

The research activities developed by Claudio Dell’Era are concentrated in the areas of Design Thinking, Design Strategy and Design-Driven Innovation. He is Director of the Observatory “Design Thinking for Business”: founded in 2017, the Observatory aspires to be the reference point for the community of innovators that adopt pioneering approaches such as Design Thinking. He is also Project Leader of the International Research Project DT4B “Design Thinking for Business” developed in collaboration with Delft University of Technology, Imperial College Business School, Reykjavik University, Stockholm School of Economics

Relevant Publications

Mortati M.| Magistretti S.| Cautela C.| Dell'Era C. (2023), "Data in design: How big data and thick data inform design thinking projects", Technovation

Pham C.| Magistretti S.| Dell'Era C. (2023), "How do you frame ill-defined problems? A study on creative logics in action", Creativity and Innovation Management

Magistretti S.| Sanasi S.| Dell'Era C.| Ghezzi A. (2023), "Entrepreneurship as design: A design process for the emergence and development of entrepreneurial opportunities", Creativity and Innovation Management, 32, 5-21

Pham C.| Magistretti S.| Dell'Era C. (2022), "The role of design thinking in Big Data innovations", Innovation: Organization and Management, 24, 290-314

Magistretti S.| Dell'Era C.| Verganti R.| Bianchi M. (2022), "The contribution of Design Thinking to the R of R&D in technological innovation", R&D Management, 52, 108-125

Magistretti S.| Bianchi M.| Calabretta G.| Candi M.| Dell'Era C.| Stigliani I.| Verganti R. (2022), "Framing the multifaceted nature of design thinking in addressing different innovation purposes", Long Range Planning, 55

Magistretti S.| Pham C.T.A.| Dell'Era C. (2021), "Enlightening the dynamic capabilities of design thinking in fostering digital transformation", Industrial Marketing Management, 97, 59-70

Dell'Era C.| Trabucchi D.| Magistretti S. (2021), "Exploiting incumbents' potentialities: From linear value chains to multisided platforms", Creativity and Innovation Management, 30, 31-46

Ainamo A.| Dell'Era C.| Verganti R. (2021), "Radical circles and visionary innovation: Angry birds and the transformation of video games", Creativity and Innovation Management, 30, 439-454

Dell'Era C.| Trabucchi D.| Magistretti S. (2021), "Exploiting incumbents' potentialities: From linear value chains to multisided platforms", Creativity and Innovation Management, 30, 31-46

Magistretti S.| Pham C.| Dell'Era C. (2021), "Enlightening the dynamic capabilities of design thinking in fostering digital transformation", Industrial Marketing Management, 97, 59-70

Verganti R.| Dell'Era C.| Swan S. (2021), "Design thinking: Critical analysis and future evolution", Journal of Product Innovation Management, 38, 603-622

Dell'Era C.| Magistretti S.| Cautela C.| Verganti R.| Zurlo F. (2020), "Four kinds of design thinking: From ideating to making, engaging, and criticizing", Creativity and Innovation Management, 29, 324-344

Landoni P.| Dell'era C.| Frattini F.| Messeni Petruzzelli A.| Verganti R.| Manelli L. (2020), "Business model innovation in cultural and creative industries: Insights from three leading mobile gaming firms", Technovation, 92

Magistretti S.| Dell'Era C.| Verganti R. (2020), "Searching for the right application: A technology development review and research agenda", Technological Forecasting and Social Change, 151

Magistretti S.| Dell'Era C.| Doppio N. (2020), "Design sprint for SMEs: an organizational taxonomy based on configuration theory", Management Decision, 58, 1803-1817

Dell'Era C.| Di Minin A.| Ferrigno G.| Frattini F.| Landoni P.| Verganti R. (2020), "Value capture in open innovation processes with radical circles: A qualitative analysis of firms’ collaborations with Slow Food, Memphis, and Free Software Foundation", Technological Forecasting and Social Change, 158

Cavallo A.| Ghezzi A.| Dell'Era C.| Pellizzoni E., "Fostering digital entrepreneurship from startup to scaleup: The role of venture capital funds and angel groups", Technological Forecasting and Social Change, 145, 24-35

Magistretti S.| Dell'Era C.| Messeni Petruzzelli A., "How intelligent is Watson? Enabling digital transformation through artificial intelligence", Business Horizons, 62, 819-829

Landoni P.| Dell'era C.| Frattini F.| Messeni Petruzzelli A.| verganti R.| Manelli L., "Business model innovation in cultural and creative industries: Insights from three leading mobile gaming firms", Technovation

Cautela C.| Mortati M.| Dell'Era C.| Gastaldi L., "The impact of artificial intelligence on design thinking practice: Insights from the ecosystem of startups", Strategic Design Research Journal, 12, 114-134

Dell'Era C.| Landoni P.| Gonzalez S.J., "INVESTIGATING the INNOVATION IMPACTS of USER-CENTRED and PARTICIPATORY STRATEGIES ADOPTED by EUROPEAN LIVING LABS", International Journal of Innovation Management, 23

Trabucchi Daniel; Buganza Tommaso; Dell'Era Claudio; Pellizzoni Elena, "Exploring the inbound and outbound strategies enabled by user generated big data: Evidence from leading smartphone applications", Creativity and Innovation Management, 27, 42-55

Dell'Era Claudio; Altuna N.; Verganti Roberto, "Designing radical innovations of meanings for society: Envisioning new scenarios for smart mobility", Creativity and Innovation Management, 27, 387-400

Dell'Era Claudio; Magistretti Stefano; Verganti Roberto, "Exploring collaborative practices between SMEs and designers in the Italian furniture industry", Researching Open Innovation In SMEs, 307-345

Dell'Era Claudio;Altuna Naiara;Magistretti Stefano;Verganti Roberto, "Discovering quiescent meanings in technologies: exploring the design management practices that support the development of Technology Epiphanies", TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT, 29, 149-166

Bellini Emilio;Dell'Era Claudio;Pinto Giuseppe;Verganti Roberto, "Innovation Strategies in Retail Services: Solutions, Experiences, Meanings", EUROPEAN JOURNAL OF INNOVATION MANAGEMENT, 20, 190-209

Altuna Naiara;Dell'Era Claudio;Landoni Paolo;Verganti Roberto, "Developing Innovative Visions Through the Collaboration with Radical Circles: Slow Food as a Platform for Envisioning New Meanings", EUROPEAN JOURNAL OF INNOVATION MANAGEMENT, 20, 269-290

Landoni Paolo;Dell'Era Claudio;Ferraloro Gregorio;Peradotto Mattia;Karlsson Helena;Verganti Roberto, "Design Contribution to the Competitive Performance of SMEs: The Role of Design Innovation Capabilities", CREATIVITY AND INNOVATION MANAGEMENT, 25, 484-499

Buganza Tommaso;Dell'Era Claudio;Pellizzoni Elena;Trabucchi Daniel;Verganti Roberto, "Unveiling the Potentialities Provided by New Technologies: A Process to Pursue Technology Epiphanies in the Smartphone App Industry", CREATIVITY AND INNOVATION MANAGEMENT, 24, 391-414

Dell'Era Claudio;Landoni Paolo;Verganti Roberto, "From creative individuals to creative capital: Value creation and appropriation strategies of creative knowledge-intensive business services", INTERNATIONAL JOURNAL OF INNOVATION MANAGEMENT, 19, 1-24

Morillo Marta;Dell'Era Claudio;Verganti Roberto, "Exploring the role of outsider interpreters in the development of design-driven innovations", INTERNATIONAL JOURNAL OF TECHNOLOGY INTELLIGENCE AND PLANNING, 10, 222-253

Brode L.;Dell'Era Claudio;Verganti Roberto, "The contributions of interpreters to the development of radical innovations of meanings: the role of “pioneering projects” in the sustainable buildings industry", R & D MANAGEMENT, 44, 1-17

Dell'Era Claudio;Landoni Paolo, "Living Lab: A Methodology between User-Centred Design and Participatory Design", CREATIVITY AND INNOVATION MANAGEMENT, 23, 137-154

Frattini Federico;Dell'Era Claudio;Rangone Andrea, "Launch Decisions and the Early Market Survival of Innovations: An Empirical Analysis of the Italian Mobile Value-Added Services (VAS) Industry", THE JOURNAL OF PRODUCT INNOVATION MANAGEMENT, 30, 174-187

Grants, Awards and Honours

  • XXV Compasso D’Oro – Menzione D’Onore for the White Book – Lessons from a four-year journey into design-driven materials innovation, 01/10/2017 - to date

Service to the community

  • Co-Director of the Executive Programme in Design Thinking for Business and Innovation Management, 01/01/2010 - to date
  • Co-Director of the International Master , 01/01/2023 - to date
  • Member of the PhD Board - PhD Program in Management Engineering, 01/01/2016 - to date
  • Member of the editorial Team/Board - Journal of Product Innovation Management; Journal of Business Research, European Management Review, European Management Journal, Creativity and Innovation Management; International Journal of Information Technology Project Management
  • Entrepreneurship Theory and Practice, Journal of Product Innovation Management, Long Range Planning, Technology Forecasting and Social Change, R&D Management, International Journal of Operations & Production Management, Industry & Innovation, Creativity and Innovation Management, Business Horizons, and many others

Accreditations, Rankings & Memberships

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