Michela Arnaboldi

Core Faculty | Full Professor

Short Profile outline

Member of the SoM Executive Board

Michela Arnaboldi, Ph.D. is Full Professor of Accounting Finance and Control at Politecnico di Milano. She is the Director of Institution and Public Administration at MIP Politecnico di Milano Graduate School of Business. She is member of the board of the Department of Management Economics and Industrial Engineering, where she is part of the PHD Board. She is coordinator of Urbanscope, the interdepartmental Lab of Politecnico di Milano on the use of analytics for decision making. She's author of over 70 papers published on national and international journals and conference proceedings

Education

PHD: Management Economics and Industrial Engineering, Politecnico di Milano.

Master of Science: Management Engineering, Politecnico di Milano.

Academic course held at SOM

Accounting, finance & control

Accounting, finance & control

Accounting, finance & control

Accounting, finance & control

Management control systems

Accounting, finance & control

Cross boundary processes

Management control systems

Case study methodologies and content analysis

Case study and content analysis methodologies

Research

Her Research activity focused on two interrelated stream. The first is the use of analytics in decision making and performance management. The second stream analyse the change in the public and cultural institutions due to analytics and more generally digital technologies

Relevant Publications

Agostino Deborah;Arnaboldi Michela, "Social media data used in the measurement of public service effectiveness: empirical evidence from Twitter in higher education institutions", PUBLIC POLICY AND ADMINISTRATION, 34, 1 - 27

Agostino Deborah;Arnaboldi Michela, "Rational and ritualistic use of key performance indicators in hybrid organizations", PUBLIC MONEY & MANAGEMENT, 37, 409 - 416

Arena Marika;Arnaboldi Michela;Palermo Tommaso, "The dynamics of (dis)integrated risk management: A comparative field study", ACCOUNTING, ORGANIZATIONS AND SOCIETY, 62, 65 - 81

Arnaboldi Michela;Brambilla Marco;Cassottana Beatrice;Ciuccarelli Paolo;Vantini Simone, "Urbanscope: A Lens to Observe Language Mix in Cities", AMERICAN BEHAVIORAL SCIENTIST, 61, 774 - 793

Agostino Deborah;Arnaboldi Michela;Dal Molin Martina, "Critical crossroads to explain network change: evidence from a goal-directed network", THE INTERNATIONAL JOURNAL OF PUBLIC SECTOR MANAGEMENT, 30, 255 - 269

Arnaboldi Michela;Lapsley Irvine;Dal Molin Martina, "Modernizing public services: Subtle interplays of politics and management", JOURNAL OF ACCOUNTING & ORGANISATIONAL CHANGE, 12, 547 - 567

Agostino Deborah;Arnaboldi Michela, "A Measurement Framework for Assessing the Contribution of Social Media to Public Engagement: An empirical analysis on Facebook", PUBLIC MANAGEMENT REVIEW, 18, 1289 - 1307

Arnaboldi Michela;Coget Jean-Francois, "Social media and business. We've been asking the wrong question", ORGANIZATIONAL DYNAMICS, 45, 47 - 54

Agostino Deborah;Arnaboldi Michela, "How Performance Measurement Systems Support Managerial Actions in Networks: Evidence from an Italian Case Study", PUBLIC ORGANIZATION REVIEW, 15, 117 - 137

Arnaboldi Michela;Lapsley Irvine;Steccolini Ileana, "Performance Management in the Public Sector: The Ultimate Challenge", FINANCIAL ACCOUNTABILITY & MANAGEMENT, 31, 1 - 22

Agostino Deborah;Steenhuisen Bauke;Arnaboldi Michela;De Bruijn Hans, "PMS development in local public transport:Comparing Milan and Amsterdam", TRANSPORT POLICY, 33, 26 - 32

Agostino Deborah;Arena Marika;Arnaboldi Michela, "Leading change in public organisations: the role of mediators", LEADERSHIP & ORGANIZATION DEVELOPMENT JOURNAL, 34, 596 - 615

Arnaboldi Michela, "Consultant-Researchers in Public Sector Transformation: An Evolving Role", FINANCIAL ACCOUNTABILITY & MANAGEMENT, 29, 140 - 160

Accreditations, Rankings & Memberships