Desirée van Dun

Core Faculty | Associate Professor

Short Profile outline

Desirée van Dun is Associate Professor Leadership and Teamwork for Industry 5.0 Transformation. She obtained a cum laude PhD in 2015, which received various (inter)national awards including the Emerald/EFMD Best Dissertation Award in Operations Management. Between 2017 and 2025 she was Assistant and Associate Professor at University of Twente and a visiting researcher at Cardiff Business School, UK. Prior she worked 10 years as a management consultant. She is Managing Editor at International Journal of Operations & Production Management and Associate Editor at Creativity and Innovation Management. She also serves as the 2025 Program Chair of the Academy of Management’s OSCM Division.

Education

PHD: Organisational Behaviour and Operations Management, University of Twente the Netherlands.

Master of Science: Business Administration, University of Twente the Netherlands.

Bachelor of Science: Communication Science, University of Twente the Netherlands.

Email: desiree.vandun@polimi.it

Desirée van Dun

Academic courses held at SOM Research Relevant Publications Grants, Awards and Honours Service to the Community

Research

Desirée van Dun studies effective human behavioural dynamics for digital and green organizational transformation (Industry 5.0). She pioneers high-tech field research methods like video observation and arousal data collection during real meetings, similar to those found in DIG’s CORE and BRIEL labs. As an engaged scholar, she collaborates with organizations to contribute practically-relevant academic research (and education). Her academic work has appeared in management journals such as the International Review of Industrial and Organizational Psychology, International Journal of Operations & Production Management, Production Planning and Control, European Management Journal, Creativity and Innovation Management and International Journal of Qualitative Methods.

Relevant Publications

Lameijer B. A. Boon C. T. Van Dun D. H. & Den Hartog D. N., "Enabling and inhibiting leadership behaviors in continuous improvement", IEEE Transactions on Engineering Management

Saptoto R. Van Dun D. H. & Wilderom C. P. M., "How come followers can thrive despite leader incivility? The buffering effect of leader support on follower positive affect", Asian Business & Management

Tan A. B. C. Van Dun D. H. & Wilderom C. P. M., "What leader behaviors evoke employee innovative work behavior in Asia? Validation of a new operationalization", Journal of Management & Organization, 31, 144-172

Franken J. Van Dun D. H. & Wilderom C. P. M., "High-quality improvement processes through raising awareness of group-members’ problem-solving preferences", International Journal of Operations & Production Management, 44, 335-363

Van Zyl-Cillie M. M. Van Dun D. H. Meijer H., "Toward a roadmap for sustainable lean hospital adoption: A Delphi study", BMC Health Services Research, 24, 1088

Puspani N. S. Van Dun D. H. & Wilderom C. P. M., "Evolved leader behaviours for adopting Lean and Green in family firms: a longitudinal study in Indonesia", Journal of Family Business Management, 15, 224-247

Franken J. C. M. Van Dun D. H. & Wilderom C. P. M., "Kaizen event process factors for operational performance improvement: An archival study", Production Planning & Control, 1-15

Fournier P.-L. Bahl L. Van Dun D. H. Johnson K. & Cadieux J., "Let’s talk about it: Nurses’ implicit voice theories as microfoundations of agility and quality of care", International Journal of Operations & Production Management, 44, 1007-1033

Van Dun D. H. Tortorella G. L. & Carminati L., "Lean leadership across different national cultures: A comparative study", Production Planning & Control, 35, 2050-2067

Van Dun D. H. & Kumar M., "Social enablers of Industry 4.0 technology adoption: Transformational leadership and emotional intelligence", International Journal of Operations & Production Management, 43, 152-182

Tan A. B. C. Van Dun D. H. & Wilderom C. P. M., "Lean innovation training for employee creative role identity and innovative work behaviour in a public service organisation", International Journal of Lean Six Sigma, 15, 1-31

Van Dun D. H. Wijnmaalen J. R. & Wilderom C. P. M., "Mapping team dynamics through retrospective team events analysis", International Journal of Qualitative Methods, 21, 1-14

Van Beers J. J. C. A. M. Van Dun D. H. & Wilderom C. P. M., "Effective hospital-wide lean implementation: Top-down, bottom-up or through co-creative role modeling? ", International Journal of Lean Six Sigma, 13, 46-66

Doeleman H. J. Van Dun D. H. & Wilderom C. P. M., "Leading open strategizing practices for effective strategy implementation", Journal of Strategy and Management , 15, 54-75

Van Dun D. H. & Wilderom C. P. M., "Improving high lean team performance through aligned behaviour-value patterns and coactive vicarious learning-by-doing", International Journal of Operations & Production Management, 41, 65-99

Åhlström P. Danese P. Hines P. Netland T. Powell D. J. Shah R. Thurer M. & Van Dun D. H. (names in alphabetical order), "Is lean a theory? Viewpoints and outlook", International Journal of Operations & Production Management, 41, 1852-1878

Franken J. C. M. Van Dun D. H. & Wilderom C. P. M., "Kaizen event process quality: Towards a phase-based understanding of high-quality group problem solving", International Journal of Operations & Production Management, 41, 962-990

Tan A. T. B. Van Dun D. H. & Wilderom C. P. M., "Innovative work behavior in Singapore evoked by transformational leaders through innovation support and readiness", Creativity and Innovation Management, 30, 697-712

Hogenbirk S. Van Dun D. H., "Innovative ethics officers as drivers of effective ethics programs: An empirical study in the Netherlands", Business Ethics: A European Review, 30, 76-89

O’Donovan Van Dun D. H. McAuliffe E., "Measuring psychological safety in healthcare teams: developing an observational measure to complement survey methods", BMC Medical Research Methodology, 20, 1-17

Tortorella G. L. Van Dun D. H. & De Almeida A. G., "Leadership behaviors during lean healthcare implementation: A review and longitudinal study", Journal of Manufacturing Technology Management, 31, 193-215

Tortorella G. L. Giglio R. & Van Dun D. H., "Industry 4.0 adoption as a moderator of the impact of lean production practices on operational performance improvement", International Journal of Operations & Production Management, 39, 860-886

Van Dun D. H. Hicks J. N. & Wilderom C. P. M., "Values and behaviors of effective lean managers: Mixed-methods exploratory research", European Management Journal, 35, 174-186

Van Dun D. H. & Wilderom C. P. M., "Lean-team effectiveness through leader values and members’ informing", International Journal of Operations & Production Management, 36, 1530-1550

Van Dun D. H. & Wilderom C. P. M., "Human dynamics and enablers of effective lean team cultures and climates", International Review of Industrial and Organizational Psychology, 27, 115-152

Grants, Awards and Honours

  • 2025 Shingo Research Award for the 2017 article “Values and behaviors of effective lean managers: Mixed-methods exploratory research”, published in European Management Journal
  • 2020 EurOMA Best Student Paper Award Runner-Up, with José Franken as first author. Paper title: “Video-based objective measurement of problem-solving process quality in kaizen teams”
  • 2019 Best Developmental Paper Award, Strategy-as-Practice track, British Academy of Management, United Kingdom, with Floor Slagter as first author. Paper title: “The middle managerial process of strategically aligning work-floor employees: An exploratory study”
  • 2017 Shingo Research Award for the edited collection The Routledge Companion to Lean Management to which I contributed chapter 10, title: “Lean Teams”
  • 2016 Best PhD Dissertation of the University of Twente Award (Overijssel PhD Award), on behalf of the Province of Overijssel and the UT, the Netherlands
  • 2015 Emerald/EFMD Outstanding Doctoral Research Award in the Operations and Production Management category
  • 2015 Best Student Paper Award in the Operations Management Division of the Annual Academy of Management Meeting, Vancouver, Canada. Paper title: “Governing highly performing lean team behaviors: A mixed-methods longitudinal study”
  • 2010 Runner-up Best Student Paper Award, Operations Management Division of the Annual Academy of Management Meeting, Montréal, Canada. Paper title: “What are the values and behaviors of effective lean leaders?”

Service to the community

  • Assistant Professor, University of Twente, the Netherlands, 01/01/2017 - 31/10/2023
  • Associate Professor, University of Twente, the Netherlands, 01/11/2023 - 31/01/2025
  • Visiting Researcher in the Logistics and Operations Management section, Cardiff Business School, United Kingdom, 01/02/2023 - 30/06/2023
  • Head of Research & Development, House of Performance, the Netherlands, 01/01/2017 - 31/12/2017
  • Management Consultant, House of Performance, the Netherlands, 01/05/2008 - 31/12/2017
  • Managing Co-editor International Journal of Operations & Production Management
  • Associate Editor Creativity and Innovation Management
  • Academy of Management Operations & Supply Chain Management Division 2025 Program Chair

Accreditations, Rankings & Memberships

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