Industry 5.0 – Chances and challenges for human-centered operations systems




Inizio: Ott 14 | 01:00 pm

Fine : Ott 14 | 02:30 pm

logistics |

Via Lambruschini, 4B 20156 Milano MI

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Seminar in presence and online streaming

Building BL26/B – Room 3.26-3.27 (third floor)
Department of Management, Economics and Industrial Engineering
Via R. Lambruschini, 4/B


Matthias Klumpp
Georg-August-University of Göttingen, Germany



For modern operations and supply chain manage­ment systems, issues centered around the human factor are central to resilience and efficiency at the same time. Together with I40 implementation including automation and Artificial Intelligence (AI) applica­tions, the human factor is increasing in strategic importance due to supervision responsibilities and general acceptance issues in organizations. In addition, empirical evidence studies within operations management find that hybrid systems are performing best, combining the strengths of automated and computer systems with human workers.

The European Union has identified a human-centric approach as key to future developments and challenges like resilience and sustainability, labelling it Industry 5.0: “Industry 5.0 provides a vison of industry that aims beyond efficiency and productivity as the sole goals, and reinforces the role and the contribution of industry to society. It places the wellbeing of the worker at the centre of the production process and uses new technologies to provide prosperity beyond jobs and growth while respecting the production limits of the planet.” (European Commission)

This lecture outlines relevant developments and examples in retail logistics operations with regard to automation and digitalization developments. Further, interdisciplinary challenges regarding the design of human-centered systems are addressed.


Matthias Klumpp completed his studies in economics, management science and education science at the Universities of Leipzig, Strasbourg, Berlin and Kassel. He was awarded his PhD at the University of Leipzig and his Habilitation at the University of Duisburg-Essen. As visiting researcher at the University of Twente, the University of Lugano, the European University Institute Florence and as visiting professor at the University of Modena and Reggio Emilia he contributed to international research efforts. His research interests include digitalization, sustainability and resilience concepts and the human factor in logistics and supply chain systems, with specific applications in the biotech, health care and retail industry fields. His research is published for example in the International Journal of Production Economics, Journal of Business Logistics, Supply Chain Management or Employee Relations. His current affiliations include the Georg-August-University of Göttingen (Department of Business Administration) and the Fraunhofer Institute for Material Flow and Logistics (IML) in Dortmund, Germany and he served as expert committee head for example for the European Union ESCO commission regarding qualification issues in transportation and logistics.


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