Professional GBS™ is a model to execute Global Business Services with excellence. The term GBS has become interpreted in many different ways, leading to inferior execution.
There is a right way to execute GBS, as witnessed by the incredible success of this model in many of the Fortune 20 companies, including at Procter & Gamble, which invented the term.
That model has now been encapsulated into five areas – Foundation, Service Management, Operations Management, Transformation and Leadership.
Training and certification is offered currently via online training by industry-leading ex-P&G executives.