GBS Operations Management
Why this course today?
- The GBS Operations Management course outlines the approach, methodology and tools needed for running day-to-day operations, managing operational issues and driving continuous improvement methodologies. This is an essential training for anybody working in either the Head Office or in Shared Service Centers
Will give you the tools for:
Operations Planning
Operations Control (Managing The Shop Floor)
Quality Management & Continuous Improvement
Type: Short Course
Tematic area: Digital Transformation; People Management & Leadership
When: May/June 2022
Length: 12 hours
Format: online
Language: English
Fee: 2.000€ + IVA
Contacts
Marketing & Recruitment
Email : corsibrevi@mip.polimi.it
Topics you will face during course
- Defining Objectives & Measures, Knowledge Transfer (Process Documentation, Effort Estimation)
- Daily Operations Management, Incident Management
- Problem Analysis, Continuous Improvement
Case histories:
Procter & Gamble Global Business Services
Walmart Global Business Services
Testimonials (Co/Speaker):
Filippo Passerini – Former Group President GBS & CIO, P&G
Yazdi Bagli – Senior Vice President, GBS, Walmart
Knowledge

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